CHI JUNKY POLICIES

 

NEW TO THE STUDIO
*Please arrive 15 minutes early to your first class to complete the studio waiver.
*Yoga mats, towels, organic tea and alkaline water are provided complimentary.
*We are music forward so get ready to move to your favourite tunes. If you love what you hear, follow us on Spotify.
*Every class ends with an essential oil massage in savasana, your instructor will give you the chance to opt out if so desired.
*Our studio only accepts credit cards, we do not accept cash payments – your credit card number will be kept on file. 
*Please let the instructor know of any injuries, pregnancy or health conditions in advance of the class.
*Place all your devices on silent upon arriving to the studio.
*Be mindful of your voice level in the hallways – savasana may be in process.


LATE CANCELLATIONS & NO SHOWS
Drop Ins & Class Packages
If you do not show up for a class or do not cancel within the 12 hour cancellation window, a class will be deducted from your class package. No exceptions. 
New Student Introductory Offer & Auto-Renew Unlimited Monthly Pass Holders
If you do not show up for a class or do not cancel within the 12 hour cancellation window, you will be charged a $10+hst late fee. No exceptions.


LATE ARRIVAL
Late arrivals will only be welcomed into class 5 minutes after the beginning of class. Anyone arriving after 5 minutes will not be allowed to join class as it is disruptive to the teacher and students. Please note for daytime classes, the studio will be closed at the start of class. 


WALK INS
We cannot guarantee a spot for Drop Ins, Passport to Prana and Just Try It bookings. 


RETURNS, REFUNDS & CREDITS

All packages, workshops, trainings and specialty classes purchases are non-refundable and non-transferable.


LEAVE BEHINDS

*Chi Junky is not responsible for any lost or stolen items in the studio.
*If you have misplaced something, please check the Leave Behind bin or email getaddicted@chijunky.com.
*Unclaimed items will be donated after 30 days. 


AUTO-RENEW UNLIMITED MONTHLY PASS POLICIES

*Auto-renew Unlimited Monthly Pass requires a 3-month commitment with an auto-renew of $150+hst for subsequent months. The unlimited monthly pass can be cancelled by giving 2 weeks' notice in writing by email to getaddicted@chijunky.com before the next billing. Failure to fulfill the minimum 3 month commitment will result in a $100+hst penalty for early cancellation.

*Unlimited Monthly Passes can be placed on hold for a maximum of 3 weeks, in 1 week increments, over the course of 12 rolling months from the date the pass is activated. 

*Credit card information will be kept on file.

*Cancellation policy: If you do not show up for a class or do not cancel with the 12 hour cancellation window, you will be charged a $10+hst late fee. No exceptions.