House rules

 
  • Please arrive 15 minutes early to your first class to get acquainted with the studio and check in.

  • Yoga mats, props, towels and alkaline water are provided complimentary.

  • We are a music forward studio which means all classes are set to music. If you love what you hear, follow us on Spotify.

  • Our studio accepts all major credit cards including amex, we do not accept cash payments or debit.

  • Please let the instructor know of any injuries, pregnancy or health conditions in advance of the class to ensure the best experience for you. All our instructors are highly trained and can provide modifications for you.

  • Please place all your devices on silent upon arriving to the studio, cell phones are not permitted into the practice space. Be mindful of your voice level in the hallways as savasana may be in process.


LATE CANCELLATIONS & NO SHOWS

Drop Ins & Class Packages
If you do not show up for a class and do not cancel within the 12 hour cancellation window, a class will be deducted from your class package. No exceptions. 
Unlimited Monthly Passes
If you do not show up for a class and do not cancel within the 12 hour cancellation window, you will be charged a $15+hst late fee. No exceptions.


WALK INS
We love a good drop in but just know we cannot guarantee a spot.


WAITLIST
If you are on the waitlist and get a spot in class you will be notified via email as soon as a spot becomes available. If you do not show up to the class you will lose the class credit or be charged $15+hst for unlimited passes. No exceptions. Please ensure you check spam if you are waitlisted.


REFUND POLICY

All class packages, unlimited memberships, workshops, retail, trainings and specialty classes purchased are non-refundable and non-transferable.


LEAVE BEHINDS

Chi Junky is not responsible for any lost or stolen items in the studio. If you have misplaced something, please check with reception asap or email getaddicted@chijunky.com Unclaimed items will be donated after 30 days.